Privacy Policy

Welcome to Value Buddy!

We are Value Buddy, Inc., operating as Value Buddy. We specialize in providing business valuations and related services primarily supporting the SBA lending community. By using our website at https://hellovaluebuddy.com and its subdomains (collectively referred to as the "Value Buddy Site"), you can request appraisals and upload relevant data necessary for our appraisal services (the "Services").

Each person or entity using our Services is considered a "user" or referred to as "you" or "your". This Privacy Policy and our Terms of Service ("Terms") are applicable to all users.

This document outlines our privacy practices and explains how we, alongside our affiliates, collect, utilize, share, and safeguard the information you provide to us, known as your "Content" or "User Content". This includes personally identifiable information (referred to as "Personal Data") such as names, addresses, contact details, and other sensitive information uniquely linked to individuals.

We respect your choices concerning the collection, storage, and utilization of your Personal Data. Any information that doesn't identify individuals is termed as "Non-Personal Data," including statistics on user behavior, preferences, and aggregate data sets.

Our commitment is not to actively gather Personal Data for sale or marketing purposes that explicitly identify individuals. Rest assured, we do not sell customer lists. You have the right to withdraw your consent to our processing of your Personal Data anytime by emailing us at buddy@hellovaluebuddy.com. However, this might affect your ability to continue using the Value Buddy Site and/or Services.

Please note that this Privacy Policy exclusively pertains to the collection and processing of Personal Data and other Content through our Services. While we focus on the Content gathered via our Services, this policy does not extend to other websites, mobile applications, or businesses.

By utilizing our Services, you agree to the collection, transfer, analysis, storage, and other uses of your Content, including Personal Data, as detailed in this Privacy Policy.

For purposes related to privacy laws using terms like "controller" and "processor" concerning Personal Data, Value Buddy is the "Data Controller." Our service providers and contractors handling Personal Data are recognized as the "Data Processor," working under our guidance.

1: Information Collection

We collect various Content from you while providing the Services, including Personal Data essential for communicating with you and delivering the Services. Additionally, we gather Behavioral Data and other Non-Personal Data to enhance our Services and those of others.

2: How We Store Your Information

All User Content, including Personal Data, is stored on servers within the United States where we currently operate and provide our Services.

Certain User Content may reveal sensitive information. By using our Services or submitting your personal information, you consent to the collection, storage, and processing of your information as outlined in this Privacy Policy and our Terms of Service.

3: How We Use Your Information

We use and share your Personal Data for various reasons:

  • To manage and maintain our Services.
  • To manage your account and provide you access to different functionalities.
  • We may ask for your consent to share your Personal Data with third parties.
  • Sharing Personal Data with our partners and affiliates.
  • Utilizing cookies and analytics tools to improve and customize our Services.

When you visit or log in to our website, cookies  and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

4: Your Right to Review, Request Changes, and Disclose Personal Data

You have the right, as required by applicable laws, to inspect, receive a copy of, and amend your Personal Data. If you believe your Personal Data is incorrect or incomplete, you may request amendments, subject to our review and decision.

5: Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy. Non-material changes will be effective upon posting, while material changes will be effective 30 days after posting on the Value Buddy Site.

6: Different Locations, Different Laws

Privacy laws vary across different locations. Our Services, governed by United States law, are subject to the laws and regulations of the United States.

7: Use of Email Addresses and Other Contact Information

We collect email addresses voluntarily provided to us and may use them for subscription, editorial, or other Service-related communications. If you wish to opt-out, please contact us at buddy@hellovaluebuddy.com.

8: How to Exercise Your Rights

To exercise your rights outlined in this Privacy Policy, you can complete a data subject request form on our website, email us at buddy@hellovaluebuddy.com, or write to us at our postal address.

9: Verifying Your Identity

To ensure the security of your information, we may request proof of identity before fulfilling your requests.

10: Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us online or by postal mail.

11: Revision Date and History

This Privacy Policy was last revised on January 3, 2024.